July 2024 Arketa Fitness Software Transition
Move With Studio is officially switching our online scheduling platform to Arketa Fitness Studio Software on July 3, 2024.
We are excited for this update and think you will love the new perks and features you will have access to. You will receive additional information in the coming weeks, but please use this post as a reference guide and feel free to email us at hello@movewithstudio.com with any questions.
Here’s what you need to know
Date of Transfer: July 3rd, 2024
Login Instructions
You will receive a separate email with instructions on how to access your new Arketa account.
What is getting transferred over?
Account information
Billing information
Class & private schedule through July
Current class & session packs
Shared account relationships
Directions for the week leading up to the transfer:
Please do not sign up or cancel classes or sessions in MindBody after Sunday, June 30th
On Monday July 1st you will no longer be able to access the class schedule on MBO
If you need to make any schedule changes between July 1st-4th please email us directly at hello@movewithstudio.com
Double check your MindBody account prior to June 30th to verify how many classes or sessions remain in your packages and that it matches what is in your Arketa account by July 5th
You will receive a separate email with instructions on how to access your new Arketa account between the evening on July 3rd to the morning of July 4th
We will be closed on July 4th for the holiday
Starting July 5th your Arketa account should be fully functioning
There will no longer be a separate app to log into or sign up for classes. All scheduling can be done through your Arketa Account Dashboard via the Move With Studio website. We are slated to launch our own MWS branded app toward the end of 2024 beginning of 2025.
New Membership Options
We are extremely excited to announce our newest membership options. These new offerings are by far a better value and give each member awesome perks to utilize each month!
A major perk that has been requested over the years is priority registration. Once our transition is live those who opt in for a membership will gain access to a rolling 4 weeks of class schedule, while those who remain on class packs will have a rolling 2 weeks of class schedule to register for. We are also offering a special discounted rate for the first month of your membership.
Move With Ease
4 classes per month - $135
First month offer - $125
2 Week Early Access Booking
10% off 1 Reformer class
10% off 5 Reformer class pack
Move With Abundance
8 classes per month - $255
First month offer - $230
2 Week Early Access Booking
10% off ALL services & packages
Terms for Memberships
3 month contract that auto-renews every month. Move With Studio requires a 1 month notice via email for membership cancellation after the initial 3 months of contract. Each monthly payment is nonrefundable.If classes are not used within the month time frame they do not roll over into the next month.Membership is nontransferable or shareable.Schedule and instructor may be subject to change without notice.You can upgrade your membership at any time.If you need to pause your membership please email hello@movewithstudio.com to make your request. Pauses under 2 weeks are not accepted.
If you would like to pre-register for a membership option please email us at hello@movewithstudio.com by June 30th. They will be available to purchase online on July 5th.
Service Changes & Updated Terms
We will no longer be offering the 20 pack of Reformer Classes after June 30th.
Class registration time frame will now be a rolling 2 weeks for clients who remain on class packs and a rolling 4 weeks for clients enrolled in a membership. If you remain on class packs and have booked through July your schedule will remain the same through the end of the month.
Waitlist changes:
No limit on how many clients can add themselves to the waitlist.
Adding yourself onto the waitlist will now pull from current class packs. If you do not get into a class from the waitlist your session will be automatically added back to your account.
You will automatically get added into class from the waitlist up to 8 hours before if a space becomes available.
The 24 hour cancellation window still applies.
